Privacy Policy
Jeff Powell trading as Big Hug Music Group
Effective Date: 1 January 2026
1. Introduction
Jeff Powell, trading as Big Hug Music Group and BHMG Sync, is committed to protecting and respecting your privacy. This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit our website, submit music, join our waitlist, or contact us. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
2. Data Controller
Jeff Powell
Trading as Big Hug Music Group
224 Havant Road
Hayling Island
PO11 0LN
Hampshire
United Kingdom
Email: hello@bighugmusicgroup.com
Jeff Powell is the data controller for the purposes of UK data protection law.
3. Information We Collect
We may collect personal data including name, email address, phone number, artist or company name, social media handles, music metadata, uploaded audio files, artwork, contract confirmations, and payment information processed via third party providers. We may also collect IP address, browser type, device type, pages visited, and referring URLs via cookies and analytics tools.
4. How We Use Your Information
Personal data may be used to review submissions, assess sync agency consideration, communicate with you, provide representation services, administer contracts, process payments, improve website functionality, send updates, and comply with legal obligations. We do not sell personal data.
5. Lawful Basis for Processing
We process personal data under the lawful bases of consent, performance of a contract, legitimate interest, and legal obligation.
6. Music Submissions and Intellectual Property
You retain ownership of your intellectual property. By submitting music, you grant Big Hug Music Group permission to review and internally assess your submission. Music will not be publicly distributed without agreement.
7. Payments
Payments are processed securely via third party providers. We do not store full credit card details on our servers.
8. Data Sharing
Personal data may be shared with internal collaborators, Guest Editors, music supervisors where relevant, legal or accounting advisers, and secure hosting providers. All parties are expected to maintain confidentiality and security standards.
9. International Transfers
Information may be processed outside the United Kingdom where service providers operate. Appropriate safeguards are implemented where required by law.
10. Data Retention
Personal data is retained only as long as necessary to fulfil its purpose, comply with legal obligations, and maintain business records. You may request deletion subject to legal limitations.
11. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.
12. Your Rights
Under UK data protection law, you have the right to access, correct, request deletion, restrict processing, object to processing, and withdraw consent. You may contact hello@bighugmusicgroup.com to exercise these rights. You also have the right to lodge a complaint with the Information Commissioner’s Office.
13. Cookies
The website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.
14. Third Party Links
The website may contain links to third party websites. We are not responsible for their privacy practices.
15. Children
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
16. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be published on the website with the effective date.